Shipping Policy
Effective Date: 22 February 2026
Last Updated: 22 February 2026
This Shipping Policy explains how EVIKON processes, ships, and delivers orders placed through www.evikonbd.com and our official sales channels.
By placing an order with EVIKON, you agree to the terms outlined below.
🛍️ Shipping Coverage
EVIKON currently delivers nationwide across Bangladesh.
For international shipping inquiries, customers are requested to contact our support team before placing an order to confirm availability, charges, and delivery timelines.
🚚 Delivery Partners
We collaborate with trusted and reputable courier service providers to ensure safe and timely delivery.
The assigned courier partner may vary depending on the delivery location, service availability, and package size.
💰 Shipping Charges
Delivery charges are calculated based on location and order weight.
The applicable shipping fee will be clearly displayed at checkout before payment confirmation.
Shipping charges are non-refundable unless the return is due to an error from EVIKON.
🕒 Order Processing Time
Orders are processed within 24–48 hours after confirmation (excluding weekends and public holidays).
Our team may contact you via phone or WhatsApp to verify order details before dispatch.
Orders will be dispatched only after successful confirmation.
⏳ Estimated Delivery Time
Inside Dhaka: 2–3 business days
Outside Dhaka: 3–5 business days
Delivery timelines are estimates and may vary depending on courier operations and external factors.
For Pre-Order items, delivery time will follow the schedule mentioned on the respective product page.
🔍 Order Tracking
Once your order has been shipped, a tracking number (if applicable) will be shared via SMS, WhatsApp, or email so you can monitor your shipment status.
🚪 Delivery Attempts
If the customer is unavailable at the time of delivery:
The courier may attempt re-delivery.
The customer may be contacted for rescheduling.
In certain cases, signature confirmation may be required.
Failure to respond to delivery attempts may result in order return.
⚠️ Delivery Delays
While we aim to ensure timely delivery, delays may occur due to:
Weather conditions
Transportation disruptions
Courier service limitations
National holidays or unforeseen events
In such cases, EVIKON will make reasonable efforts to keep customers informed.
🏠 Incorrect Shipping Information
Customers are responsible for providing accurate shipping details, including address and contact number.
EVIKON will not be liable for delays, additional charges, or failed deliveries caused by incorrect or incomplete information provided by the customer.
📦 Damaged or Lost Shipments
If you receive a damaged package or suspect that your shipment is lost:
Contact our support team within 24–48 hours of delivery.
Provide clear images or supporting information.
We will coordinate with the courier partner to investigate and resolve the issue promptly in accordance with our Return & Refund Policy.
🔄 Policy Updates
EVIKON reserves the right to update or modify this Shipping Policy at any time.
The latest version will always be available on our website and will become effective immediately upon publication.
📞 Contact Us
If you have any questions regarding this Privacy Policy or your personal data, please contact us:
EVIKON
Compliance Officer: [Rabbi Hossain]