Terms & Conditions
In Compliance with Digital Commerce Operation Guidelines 2021 (Bangladesh)
Effective Date: 22 February 2026
Last Updated: 22 February 2026
Welcome to EVIKON.
By accessing, browsing, or purchasing from www.evikonbd.com, you agree to comply with and be bound by the following Terms & Conditions. These terms are formulated in accordance with the Digital Commerce Operation Guidelines 2021 of Bangladesh.
Please read them carefully before placing an order.
💳 Payment Guidelines
EVIKON currently offers the following payment methods:
1️⃣ Cash on Delivery (COD)
Customers may pay in cash to the delivery agent upon receiving the product.
2️⃣ Advance Payment
Customers may make full or partial advance payment via:
bKash
Nagad
Bank Transfer
Debit/Credit Card (Visa/Mastercard)
All payments are processed through secure and verified channels to ensure transaction safety and customer protection.
EVIKON reserves the right to verify payments before confirming any order.
💰 Product Pricing
Regular Price: The standard listed price of a product.
Special Price: Promotional or discounted price valid for a limited period.
All prices displayed on the website are inclusive of applicable taxes unless otherwise stated.
EVIKON reserves the right to update product prices, modify offers, or discontinue promotions at any time without prior notice.
🚚 Delivery Timeline
Orders are typically delivered within 1–5 working days after order confirmation.
Delivery timelines may vary depending on location and courier service availability.
For Pre-Order or Upcoming Products, delivery time will follow the schedule mentioned on the respective product page.
Delays due to natural events, transportation issues, or courier-related circumstances may occur. In such cases, customers will be informed accordingly.
🧾 Order Confirmation & Cancellation
After placing an order, our team will contact you via phone or WhatsApp for confirmation.
Customers may request cancellation before the product is dispatched.
EVIKON reserves the right to cancel orders due to:
Stock unavailability
Incorrect pricing or product information
Incomplete or inaccurate customer details
Suspected fraudulent activity
In case of advance payment for a cancelled order, refunds will be processed according to our Refund Policy.
🏷️ Product Availability & Accuracy
We strive to ensure that product descriptions, specifications, pricing, and images are accurate and up-to-date.
However, slight differences in color, texture, or appearance may occur due to lighting conditions or device display settings.
🔁 Return & Exchange
Returns and exchanges are subject to the terms outlined in our Return & Refund Policy, available on our website.
Customers are advised to review that policy before making a purchase.
⚠️ Limitation of Liability
EVIKON shall not be liable for:
Indirect, incidental, or consequential damages
Delays caused by courier services or unforeseen circumstances
Losses resulting from misuse of products
Technical errors or temporary website unavailability
Our maximum liability shall not exceed the value of the purchased product.
🔐 Data Protection
Customer information is handled securely and in accordance with our Privacy Policy.
By using our website, you consent to our data collection and usage practices.
📞 Contact Us
If you have any questions regarding this Privacy Policy or your personal data, please contact us:
EVIKON
Compliance Officer: [Rabbi Hossain]